How to list the customers without valid email-adress

Modifié le : 2026-09-23 14:57:56 +0200

 Clearnox allows you to follow up with your clients via email, through scenarios or manual reminders. 

 It is therefore crucial to identify clients who do not have an associated email address or have an invalid email address, so this field can be updated to enable email reminders. 


 Identify Clients with No Email Address or an Invalid Email Address 


On the "Track > Who Owes You What?" page, you can use the filter "Clients with and without an email address" to check clients with an empty email address field and/or clients with an invalid email address. Then click the "Filter" button.



You can also export the results by clicking the export icon located to the left of the "Filter" button.


        Empty Email Address: The "email" field does not sync after data synchronization.
        Invalid Email Address: The "email" field syncs after data synchronization but is invalid. 
        We use an email validation library based on RFC standards.

        Clients with an invalid or empty email address will have a yellow triangle with an exclamation mark 
        displayed on their client record, next to the contact field.
    

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